We'd be happy to help! Feel free to give us a call at (909) 679-3482 or email care@helloinnerwell.com. We also encourage you to go through our FAQs to find answers to your questions.

No need to worry! You can choose either program and move forward. You’ll be able to speak with a Psychiatric Clinician who can help you decide which program is best for you and make any changes that are needed without incurring any additional fees. 

Yes! Ketamine is a legal Schedule III substance, meaning that the FDA has deemed it appropriate for clinicians to prescribe for medical use in many different situations. Based on decades of substantial research demonstrating the mental health applications of Ketamine, psychiatric clinicians are able to legally write “off-label” prescriptions for patients that have these needs.

At Innerwell, we take your mental health seriously and are committed to providing the best possible treatments. That's why we offer ketamine in an easy to use, at-home oral rapid dissolve tablet. This method of delivery allows you to conveniently and safely self-administer your medicine and provides faster onset of effects than intravenous, intramuscular, or intranasal administration. Simply put the tablet(s) in your mouth and allow them to dissolve for a few minutes before spitting out; then slip on an eye mask, lie back, and feel the effects of ketamine within minutes! Unlike traditional administration methods like intravenous or intramuscular injections, you can rest assured that with our oral tablets ketamine experiences will remain comfortable and free from any pain or discomfort.

Upon purchasing a ketamine care program from Innerwell, your journey begins with immediate access to the Innerwell Portal. The first step involves a 20-minute patient onboarding process, where you provide essential details about your physical and mental health history. Once onboarding is complete, you can select your Innerwell clinician and schedule your Initial Evaluation, approximately within 3-5 business days. During this session, a Psychiatric Clinician assesses the safety and appropriateness of ketamine treatment for your unique situation. Upon acceptance into the program, your first two ketamine doses are dispatched, with tracking information provided within 2-3 business days. Delivery time varies but is generally between 3-5 business days, and an adult signature is required upon delivery or pick-up.

The Innerwell office is located near Madison Square Park on 26th Street and 5th Avenue. The street address is 220 5th Avenue, 11th Floor, New York, NY 10001. If you'd like to visit our office, please call us to book an appointment at (844) 942-5424.