Online Therapy for Veterans: Supporting Those Who Served

Published on

Online Therapy for Veterans: Supporting Those Who Served

  • Written by

    Innerwell Team

  • Medical Review by

    Ben Medrano, MD


For many veterans, the transition from military to civilian life brings unseen battles. Trauma, anxiety, and depression can surface years after service, affecting sleep, relationships, and peace of mind. Getting help shouldn’t feel like another obstacle.

Online therapy for veterans offers a confidential, flexible way to begin healing. It allows veterans to speak with licensed clinicians who understand the mental health challenges that can come after service—without long wait times or travel.

At Innerwell, we provide evidence-based, trauma-informed care through secure digital platforms. With personalized support, expert therapists, and innovative tools, we help you reclaim calm, clarity, and control—on your terms.

Understanding the Need for Online Therapy for Veterans' Mental Health

Veterans face disproportionately high mental health risks due to military service, deployment, and civilian reintegration.

Post-Traumatic Stress Disorder (PTSD) is one of the most common struggles, especially among those exposed to combat or military sexual trauma. Nearly 15 in 100 veterans from Iraq and Afghanistan are affected, with rates among women more than twice as high as men. Symptoms can include flashbacks, nightmares, and emotional numbness.

Depression affects nearly 18% of veterans, and 15 veterans suicide per day in the U.S in 2020.

Anxiety disorders are also common, affecting about 15% of veterans. Many experience overlapping mental health conditions, with substance use often becoming a way to self-soothe or cope.

These aren’t just statistics—they reflect the quiet battles many veterans continue to fight long after their service ends. It is essential to get compassionate, specialized support for healing.

What Is Online Therapy for Veterans and How Does It Work?

Online therapy for veterans offers a private, flexible path to healing—delivering effective mental health care without the barriers of travel, stigma, or rigid schedules. Through secure digital platforms, veterans are matched with licensed therapists who understand the unique challenges of military service, including PTSD, depression, and anxiety.

Care can be delivered in the format that feels most comfortable—face-to-face video sessions, phone calls, text-based messaging, or mobile apps for symptom tracking and guided self-help.

Evidence-based therapies like Cognitive Behavioral Therapy (CBT), online EMDR therapy, and Exposure Therapy are adapted for online use, helping veterans process trauma and rebuild emotional strength. Every treatment plan is personalized, and every session is guided by compassion, experience, and respect for your journey.

Clinical Evidence: Effectiveness of Online Therapy for Veterans

Research on online therapy for veterans shows promising results for conditions like PTSD, depression, and anxiety.

A 2025 randomized controlled trial of the VA-CRAFT program, which combines web-based tools with phone coaching, showed improved treatment initiation and engagement among veterans with PTSD.

A meta-analysis of internet-based interventions found that Cognitive Behavioral Therapy (CBT) paired with peer support significantly reduced PTSD symptoms—more so than psychoeducation or psychotherapy alone. Innovative tools like MOVED, a self-guided web program focused on moral elevation, also show promise for trauma recovery.

Telehealth delivery of prolonged exposure and cognitive processing therapies now holds the highest level of evidence for veterans, reducing stigma and expanding access. A recent evaluation of behavioral cognitive therapy (BCT) through telemental health reported meaningful symptom improvement, while the CARE-HF initiative addresses both physical and mental health needs in rural veteran populations.

The growing evidence supports continued development of online mental health interventions tailored to veterans' unique needs and experiences.

The Innerwell Approach to Online Therapy for Veterans

At Innerwell, we approach veterans’ mental health with deep respect and personalized care. Our telehealth program is built to meet the unique needs of those who’ve served—starting with a comprehensive virtual evaluation and informed consent

This initial assessment helps us understand each veteran’s mental health challenges, from PTSD and depression to anxiety and adjustment issues. With informed consent at the heart of our process, every step of care is transparent, collaborative, and tailored to the individual.

We offer evidence-based therapies such as at-home EMDR, Cognitive Behavioral Therapy (CBT), and trauma-focused approaches proven to ease the emotional burden of military service. For those exploring alternative pathways, Innerwell also provides integration therapy, ketamine-assisted therapy, and expert psychiatric care.

The Innerwell app is designed to keep veterans supported between sessions—with mood tracking, session prep tools, symptom monitoring, and secure messaging to stay in close touch with their care team. Our platform is HIPAA-compliant, flexible, and private—making high-quality therapy not only accessible, but truly veteran-centered.

Addressing Common Concerns About Online Therapy for Veterans

It’s normal to feel uncertain about starting online therapy, especially when managing something as personal as trauma, depression, or anxiety. But research shows online therapy can be just as effective as in-person care for many veterans, offering real relief from symptoms like PTSD and emotional distress.

Privacy is a key concern, and trusted platforms use HIPAA-compliant, encrypted systems to protect your personal information. You also don’t need to be tech-savvy—most services are user-friendly and offer support to help you get started.

Many veterans worry they won’t connect with a therapist virtually, but strong connection can absolutely form online. Some services even offer introductory sessions to help you feel more at ease.

Coverage is also improving. Many plans, including TRICARE and VA benefits, now support online mental health care. Just remember—online therapy isn’t for emergencies. If you’re in crisis, call the Veterans Crisis Line at 1-800-273-8255 (Press 1).

Taking the First Step Toward Healing

Seeking help is a sign of strength, not weakness. Online therapy for veterans offers a practical path to address mental health challenges and rebuild resilience. The convenience means you're more likely to stick with treatment—a key factor in recovery.

Through therapy, you'll develop coping strategies, improve communication, and learn techniques to manage stress and anxiety. Your active participation makes all the difference. Be honest with your therapist about your experiences and practice the techniques between sessions.

Your service mattered—now it's time to invest in your mental health. Take our free assessment and start your journey toward healing today.

FAQs

What Is Online Therapy for Veterans and How Can It Help?

Online therapy for veterans provides mental health support through secure video calls, phone sessions, or messaging. It gives you convenient access to specialized treatment for PTSD, depression, and anxiety without leaving home.

Is Online Therapy as Effective as In-Person Therapy for Veterans?

Research shows online therapy for veterans works just as well as in-person treatment for many veterans. Studies confirm that telehealth produces similar results in reducing symptoms for PTSD and other common veteran conditions.

What Technology Is Needed for Online Therapy?

You'll need a smartphone, tablet, or computer with a reliable internet connection. Some services like Innerwell have user-friendly apps that make therapy access simple.

How Do Veterans Find Qualified Online Therapists?

The VA offers telehealth services with providers experienced in veteran care. Platforms like Innerwell have therapists specializing in military issues.

How Long Does It Take to See Improvements with Online Therapy?

Everyone's timeline differs based on individual needs and session consistency. Some veterans notice improvements after a few weeks, while others may need several months. Many users experience significant symptom reduction within 8-12 weeks of starting treatment.

CTA Callout Illustration
CTA Callout Illustration

87% of Innerwell patients report improvement within 4 weeks

Check

At-home treatment — no clinic visits

Check

1/4th of the price compared to offline clinics

Check

Led by licensed psychiatrists and therapists specialized in therapy

Check

Insurance accepted in selected states

See if you're a fit